How To Request Case File Information
For currently open case files: contact your local IVRS office.
For cases closed with IVRS: contact our Administrative offices:
Closed case files require a completed and signed Release of Information form. The completed and signed release can be sent as follows:
RE: Request for Copies from Closed Case Files
510 E. 12th Street
Des Moines, IA 50319
Charges for copies follow this schedule:
For cases closed with IVRS: contact our Administrative offices:
Phone: (515) 281-4211 or 1-800-532-1486
Email: Carol.Stewart@iowa.gov
Email: Carol.Stewart@iowa.gov
Closed case files require a completed and signed Release of Information form. The completed and signed release can be sent as follows:
Via Postal Service
Iowa Vocational Rehabilitation ServicesRE: Request for Copies from Closed Case Files
510 E. 12th Street
Des Moines, IA 50319
Via Fax
Confidential Fax: (515) 281-0137Via Email
Carol.Stewart@iowa.govCharges for copies follow this schedule:
- Job candidates: When requesting copies for their own use, the charge is 25¢ per sheet. There is no charge when sending copies at the job candidate’s request directly to employers, schools, treating physicians, or others related to the job candidate’s rehabilitation.
- Cooperating Agencies: There is no charge when copies are requested for purposes of referral, evaluation, training or treatment.
- Parties to legal actions: Special summaries of case records or direct copies from case records.
- Fee of $10.00 and 25¢ per page.