The Waterloo Area Office does not serve all of Hardin county. If you live in Iowa Falls or west of Highway 65, see Mason City Area Office. It also serves the University of Northern Iowa and Hawkeye Community College service units as well as the Independence Branch Office. If you have any questions or concerns, please contact the Area Office Supervisor, Genevieve Shafer. Address 3420 University Ave. Suite D Waterloo, IA 50701 United States Phone Number (319) 234-0319 Fax Number (319) 234-2576 Counties Served Black Hawk Bremer Buchanan Butler Chickasaw Fayette Grundy Hardin (East) Email Office