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Iowa Vocational Rehabilitation Services

Bridget's Journey


James Smith, our Rehabilitation Counselor Transition Specialist has worked with Bridget since she was in high school. Bridget enrolled in a Careers and Transition program where she began participating in work experience while on an IEP (Individual Employment Plan). Her favorite work experience was at Home 2 Suites in Coralville, Iowa. 
She was hired through her work experience as a part-time laundry aide. IVRS coordinated Goodwill involvement to provide onsite job coaching to stabilize the job and improve work performance. This required close consultation with her IEP/Careers teacher, Goodwill, her Supervisor and Iowa Vocational Rehabilitation Services (IVRS). Through this process, Bridget showed remarkable growth in taking ownership of her job and has become their Lead Laundry Aide. With guidance from Goodwill staff, Bridget was able to approach her employer to request a review and a raise – which was approved!